To Our Valued Client:

We would like to announce that as of January 1, 2018, Teupen USA, Inc. changed its company
name to Teupen North America. We started this journey with Teupen Maschinenbau GmbH
back when they founded Teupen USA, Inc. as their subsidiary in Charlotte, NC in 2009. Now that
we have grown beyond nationally, we are viewed in North America as an icon of German
engineering at its finest. Our goal for Teupen North America has and will continue to be to
serve our customers the top of the line quality that they expect and deserve in our lifts.

We recognize that our team brings an unmatched level of customer service, so we want you to
know that you can continue to expect that from us. Our Teupen North America family has
grown and flourished to not only cover a larger area of business but also with our company
culture prospering as well. Our hope is to make this transition as seamless as possible. We also
will accept payments to either name for the near future but we ask that you do make the
necessary changes as soon as possible.

If you have any questions, please do not hesitate to give us a call.

Sincerely yours,

Teupen North America